Frequently Asked Questions

Individual modules are $999 each. Packages bundle two or three modules at a discount: the Residential Package (Office + Residential) and Commercial Package (Office + Commercial) are $1,299 each. The Premier Package (all three modules) is $1,499. All prices are one-time — there are no recurring software fees.

InspectorPrime: $999–$1,499 one-time. Airtable Business plan: approximately $54/month, billed directly by Airtable. Year 1 total: approximately $1,650–$2,150. Year 3 total: approximately $3,600–$4,100. Compare that to $5,400–$14,400 for typical SaaS inspection software over three years.

Packages offer better value. Two modules bundled cost $1,299, saving $699 versus purchasing them individually at $999 each. If you are certain you only need one module, individual pricing is available. Most clients find they need at least Office plus one inspection module.

Yes. Many clients start with one or two modules and expand as their business grows. We handle integration and migration between modules. You pay the individual module price for additions — there is no penalty for starting small.

Credit cards, ACH bank transfers, and check payments. Contact us if you need to discuss payment scheduling — we can work with you.

No contracts. You pay once and you own it. Custom development and training are available on-demand at $200/hr with no minimum commitment or retainer required.

Airtable is a trusted platform used by over 500,000 organizations. Your data is secure, portable, and integrates with hundreds of other tools. Building on Airtable means you benefit from a world-class, continuously improving platform — not a proprietary system that could be discontinued or sold. We chose Airtable because it gives inspection businesses enterprise-grade infrastructure at a fraction of the cost of custom software.

Airtable's Business plan is approximately $54/month per team, billed directly by Airtable. This is your only recurring cost. InspectorPrime has no subscription fees — ever.

No. We configure everything for you and provide hands-on training until your team is fully confident. Most users are up and running within their first week. Over time, many clients learn enough Airtable to manage routine changes themselves — but you never have to.

You have the same options any Airtable customer has — you could switch plans, negotiate, or export your data. Because InspectorPrime runs in your own Airtable account, you own your data outright and can export it at any time in standard formats (CSV, Excel, JSON). You are never locked into InspectorPrime specifically.

Yes. Airtable integrates natively with Zapier, Make, Slack, Gmail, Google Calendar, DocuSign, QuickBooks, and hundreds more. We can build custom integrations through Airtable's API or via automation platforms. Custom integrations are billed at $200/hr.

Most implementations are complete within 1–2 weeks, including workspace configuration and team training. Complex customizations or multi-module deployments may take longer. We set a timeline before we begin so you know exactly what to expect.

Every purchase includes: Airtable workspace creation, all tables, fields, views, and automations configured for your business, your existing data migrated (if applicable), and hands-on training for you and your team. We do not hand you a template and wish you luck — we build your system and stay until it works.

Yes, if your current system allows data export. We handle the migration from spreadsheets, other inspection software, or any source that can produce a CSV or Excel file. Complex migrations from proprietary databases are assessed individually and may incur additional fees.

Yes — all setup and training are done remotely via video conference. Screen sharing lets us work through your specific workspace and workflows in real time, and it's just as effective as being in the same room.

Yes — it is your system. Because InspectorPrime runs in your own Airtable account, you have full access to every field, view, automation, and table. You can make changes yourself, or hire us to build custom workflows, integrations, and features at $200/hr.

Anything you need: custom report templates, branded client-facing outputs, third-party integrations (QuickBooks, Zapier, Gmail, Slack, etc.), automated billing workflows, custom compliance checklists, new inspection types, multi-office setups, API connections, and more. If you can describe it, we can likely build it.

No minimum. Custom development is billed at $200/hr with no retainer or minimum commitment. We scope work before starting and provide an estimate so you know the cost before we begin.

Every purchase includes initial team training as part of the setup process. We train you on every feature of the module(s) you purchased and stay available for follow-up questions during the first week. Additionally, all clients receive access to our complimentary monthly group training sessions.

Every InspectorPrime client receives access to one complimentary one-hour group training session per month. Sessions rotate through different topics — dashboards, automations, reporting, workflows — and always include open Q&A. They are held remotely and recordings are available on request. Register for the next session.

Private training sessions are available at $200/hr. These are ideal for new hire onboarding, advanced feature deep-dives, workflow optimization, or any situation where you need dedicated one-on-one or team attention.

We respond to support inquiries via email at support@inspectorprime.com during business hours (Monday – Friday, 9 a.m. – 4 p.m. MST). For urgent issues, call (719) 301-3244. We aim to respond to all inquiries within one business day.

You do — completely. InspectorPrime runs inside your own Airtable account. We do not host your data, we do not have ongoing access to it, and we cannot see your records without your explicit permission. Your data is as secure as your Airtable account, which is protected by Airtable's enterprise-grade security infrastructure.

Yes, at any time, in multiple formats including CSV, Excel, and JSON. Airtable provides standard export tools that are always available to account owners. You are never locked in.

Nothing changes. Your Airtable workspace continues to function exactly as it does today. You own the license to the configuration we built for you. We simply stop being available for new development and training — but your system keeps running.

Yes. Airtable is SOC 2 Type II certified, uses TLS encryption in transit and AES-256 at rest, and supports SSO, 2FA, and granular permission controls. It is used by thousands of regulated businesses including law firms, healthcare organizations, and financial institutions.